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| Guest Review: 1 |
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Posted Date: 2012-04-29 |
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| ESTA PRECIOSO Y MUY COMODO CERCA DE TODO |
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| Guest Review: 2 |
by John A of
Salt Lake City, UT |
Posted Date: 2012-04-11 |
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| I only stay at 5 star hotels, but was truly surprised how amazing the service was here. Super friendly people at the pool, the valet parking, the restaurants. Loved the quick water taxi to the Universal parks (runs from 6 am to 2 am). Your room key is a must perk to get express pass (short lines) on all the rides except Harry Potter Forbidden Journey. BUt, that ride has a 2 hour wait almost all day long except ... you can get around that by enjoying the 1 hour early entry to the Universal Studios Islands of Adventure park only for guests of the onsite Loews hotels. This totally saved us! We went to the park on the 6:30 am water taxi everyday, walked right in the park when it opened at 7 am, and enjoyed the park to ourselves with no lines for a couple of hours! It was awesome and best perk of staying at Portofino. THe pools at the hotel were also really great, lots of nice soft quality lounge chairs with pads, and generous 3 towels per person, even set up for you by the pool guys. Never a problem getting a chair. They brought cold towels around to guests at the pool, and even free frozen grapes at the pool on the hot day. WOW! It also really felt like an italian hotel, most guests were not American, so fun to hear the many foreign languages spoken. I give this hotel a big 5 star rating, and I am usually hard to please. Will return again for sure. Only complaint, no way they should be charging for the wifi at $15 per day, per device ( our party of 4had 4 iphones, an ipad, and a laptop), so that adds up to $90 per day!! I just think that wifi should be included when paying 5 star hotel fees. |
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| Guest Review: 3 |
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Posted Date: 2012-04-09 |
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| タイトルの通り。
フロントで、何故一件一件にこんなに時間がかかるのか？と思うほど待つことを除けば、満足できる。 |
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| Guest Review: 4 |
by Tom D of
New York |
Posted Date: 2012-01-15 |
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| I was not very impressed with the hotel. There were few staff. Had to wait 25 minutes to get spare key. 45 minutes to get room service ( Omlete) for $40. They only have 1 charging station for a Mac book or I phone. And it is at the front desk. So bring your own. Staff not friendly. They seemed over worked. And the hotel was empty. |
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| Guest Review: 5 |
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Posted Date: 2012-01-02 |
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| Wonderful stay! Thank you for making our Universal experience one that we'll always remember! |
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| Guest Review: 6 |
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Posted Date: 2011-12-27 |
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| Like you are in Italy. Beautiful property, nice rooms, convenience to Universal theme park and took 2 night stay.
We'd go back again definitely. |
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| Guest Review: 7 |
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Posted Date: 2011-12-17 |
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| We found the staff to be very friendly and helpful from the front desk to the waiters to the cleaning staff.
Our room was nice with a king bed, large bathroom and a small balcony overlooking the garden.
The hotel is laid out very nicely between the restaurants, pools and Hotel Rooms. The transporation between the hotel to the two Universal Parks and the Citywalk is very convenient. The room card also works as an ExpressPass inside of the parks which is a HUGE perk.
Overall, we had a very nice stay and would definitely stay here again. Our only compliant would be that our room was very far from the elevator bank. |
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| Guest Review: 8 |
by ChrisM of
Tennessee |
Posted Date: 2011-10-10 |
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| Loved the ambiance. The food at Momma Dellas was absolutely spectacular. The courtesy of the staff rivaled hotels I have stayed at that were twice as expensive. I will definitely stay at the Portofino again!!! |
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| Guest Review: 9 |
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Posted Date: 2011-09-06 |
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| イタリア・リゾート地の港町を思わせる造り込みと、
従業員のイタリア語での挨拶で、イタリアに行った様な気分にしてくれる豪華ホテル。
パークには船で送り迎えしてもらえるし、
スライダーやジャグジーも備えられた大プールの他にもプールが、２つ在るから家族連れにも対応。
ユニバーサルスタジオ・フロリダに行くなら、
ゲストリレーションでチケットを購入すれば、一般より早く入園出来るし、並ばずにアトラクションに入れるパスも付いて居る。しかもカードキーで、全てを清算出来るから、便利。こことハードロックホテルか、ロウズ・ロイヤル・パシフィック・ホテルがベストだと、思う。キーと一緒に冷蔵庫のキーが、渡されるが。コレで冷蔵庫を開けると8,50ドルが加算される。
チエックアウトの時に忘れずに、冷蔵庫の中身には手を付け てない事を言いましょう。お金は戻って来ます。 |
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| Guest Review: 10 |
by carolynM of
Pensacola, FL |
Posted Date: 2011-08-21 |
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| We stayed at the Loew's Portofino in Orlando, FL this month for my daughter's 16th birthday for a week. It had great service and was so convenient to Universal Studio and Ile of Adventure Parks. The staff was so helpful and especially the concierge went out of their way to arrange birthday surprises. It is hard these days to impress a 16 year old, but they sure did. |
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