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| Guest Review: 1 |
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Posted Date: 2012-04-12 |
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| Reserved and paid for a room with a description of "King and two doubles." This Marriott has no such room. Instead of doing the right thing, Marriott gave us two options pay extra $99 /night for connecting room or accept a sleeper sofa and air mattress for first night and roll away bed for subsequent nights. At 12:05AM with tired kids and a maxed out vacation budget with no where else to go, they had us between a rock and a hard place. This was nit the first time hotel description did not match Marriott's room types. They should have given us a connecting room for free. Maid service was very good. Pool was great. Hotel is huge. Includes many dining options and is well kept. Just wish they would have made things right based on what we reserved through website. |
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| Guest Review: 2 |
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Posted Date: 2012-03-01 |
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| All was well on the overall stay. Clean rooms, comfortable.I did ask the front desk 2 different times on how does the kids eat free package work, That is the one we had. No one could explain so we ate at locations outside the hotel. |
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| Guest Review: 3 |
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Posted Date: 2012-02-21 |
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| beautiful hotel, great service, nice resturant choices in house. Only disappointment was the hard mattress. |
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| Guest Review: 4 |
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Posted Date: 2012-02-03 |
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| I have been going to this hotel for many years. It is now proably 20 years old and starting to show its age, however, it is always clean and the employees are great. Great hotel for a large coproate gathering or a family vacation. The price is also competative |
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| Guest Review: 5 |
by Alicia C of
Syracuse, NY |
Posted Date: 2012-01-16 |
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| We stayed at this hotel for a week in January. Not only was it a beautiful hotel but in particular the staff was exceptional! If I wanted more coffee packets in my oroom, I received them. When I asked for change for the washers, it was "no problem". When I asked for a day's parking fee to be waived because we were without a car for the day, "done". A late checkout -"how long do you need?" -wityout charge. Although the hotel was pricey I think that the exceptional service we received made it well worth the price. I would definitely stay there again! |
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| Guest Review: 6 |
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Posted Date: 2012-01-11 |
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| Great place to stay for New Years Eve!! |
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| Guest Review: 7 |
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Posted Date: 2012-01-09 |
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| Overall the hotel was nice. Our room was fairly clean, the bathroom area could have had a little more attention given to it, but wasn't bad. The hotel is large and has many amenities, but if you don't like a large complex this hotel isn't for you. Parking was more convienient than I expected. There is a 24 hr shuttle to and from the parking garage. I expected a $13 to $14 dollar a day parking fee, but it was free with our stay. They have several restaurants and a Starbucks on site. The golfing was nice. |
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| Guest Review: 8 |
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Posted Date: 2012-01-05 |
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| Spent three phenomenal days conducting business on the golf course with clients and prospects. The course was challenging and not too crowded. The staff was friendly and accommodating. The only disappointment was the limited places to eat during the day before the specialty restaurants opened at 5pm. Otherwise, the stay was great. Clean, spacious, and relatively sound-proof rooms. |
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| Guest Review: 9 |
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Posted Date: 2012-01-05 |
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| El único detalle de este hotel es el estacionamiento. El problema no es que te cobren por día, el problema es que si llegabas tarde en la noche no tienes donde estacionar tienes que estacionar en un estancamiento y esperar a q llegue una vans para llevarte al lobby del hotel eso es lo fastidioso del tema |
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| Guest Review: 10 |
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Posted Date: 2011-12-27 |
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| The food is excellent! Ate a quick lunch at the sports bar restaurant, and even the chicken fingers were fantastic. Solaris has a great breakfast buffet. We had the best showers in the South Tower. I wish my shower at home was that super. Easy to get to, and just a very nice hotel. |
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